SECRET GENTLEMAN CLUB – TERMS & CONDITIONS
(Last updated: 1st May 2025)
SELLER OF RECORD
These Terms apply to all visitors to SecretGentlemen.club (marketing domain) and to all purchasers who complete payment on Nirmanakaya.life (checkout domain). The products and services described herein are sold and fulfilled exclusively by Nirmanakaya Tech LLP.
Registered Office: Bar Gujjar, NSG Camp, Manesar, Gurugram – 122004, Haryana, India. Email: hello@secretgentlemen.club |
1. DEFINITIONS
1.1 “Company”, “we”, “our”, “us” – Nirmanakaya Tech LLP, trading as “Secret Gentleman Club”.
1.2 “Products” – the downloadable Secret Gentlemen Guide (PDF / e-book).
1.3 “Services” – the personalised 1-on-1 Styling Report and any follow-up support delivered via WhatsApp, phone, video call or email.
1.4 “Sites” – the domains SecretGentlemen.club and Nirmanakaya.life, both owned and operated by the Company.
1.5 “Working Day” – Monday to Friday, excluding public holidays in Haryana.
2. ACCEPTANCE OF TERMS
By clicking “Pay Now”, accessing any Product, or submitting your data, you :
(a) confirm you are at least 18 years old, and
(b) agree to be bound by these Terms and by our Privacy Notice.
3. SERVICE DESCRIPTION & PROCESS
3.1 The Styling Report is a bespoke digital document prepared *after* you complete our data-collection form. No live video or in-person session is included. Any virtual consultation provided will be at our own discretion.
3.2 Normal turnaround: seven (7) Working Days from receipt of all requested information. Delays caused by incomplete or inaccurate data, technical glitch are excluded from this timeline.
3.3 Delivery method: secure, non-public WhatsApp message or email link. You consent to receive such electronic communications.
4. CUSTOMER OBLIGATIONS
• Provide accurate, up-to-date data.
•Do not upload or transmit materials you do not own or have rights to.
• Use all Products for your own personal, non-commercial purposes.
5. PRICING & PAYMENTAll prices are in Indian Rupees and include applicable GST. Payments are processed via Razorpay or Cashfree. We do not store card or UPI credentials.
6. REFUND & REVISION POLICY
6.1 Grooming Guide: Since it is a digital product we do not provide a refund.
6.2 Styling Report:(a) One revision request allowed within 48 hours of delivery; we respond within 3 Working Days.
(b) Refunds are granted only if (i) we fail to deliver within 14 Working Days of receiving complete data.
6.3 Beyond the above, all sales are final.
7. REPRESENTATIONAL IMAGES, AI & CELEBRITY DISCLAIMER
• Certain photographs, before/after visuals, and comparison shots on the Sites or in ads may be computer-generated or artist-enhanced for illustration only; actual results vary by individual.• Any celebrity likeness is used purely for representational effect. No celebrity endorses or is affiliated with our Products or Services unless expressly stated.
8. INTELLECTUAL PROPERTY
All text, graphics, trademarks, and the Styling Report itself remain our intellectual property. You receive a personal, non-transferable licence; redistribution or resale is prohibited.
9. PRIVACY & DATA PROCESSING
9.1 Personal data is processed in line with the Digital Personal Data Protection Act 2023. Purpose: create and deliver your Styling Report and maintain customer records.
9.2 Storage location: secure cloud servers in India. Retention period: 12 months after your last interaction, then secure deletion.
9.3 Withdraw consent or request deletion by emailing hello@secretgentlemen.club; withdrawal before delivery cancels the Service and triggers the refund terms in Clause 6.
9.4 For any Grievance email us at hello@secretgentlemen.club.
10. LIMITATION OF LIABILITY
To the maximum extent permitted by law, our total liability—whether contract, tort, or otherwise—shall not exceed the amount you paid for the specific Product or Service in question. We are not liable for indirect or consequential losses.
11. INDEMNITY
You agree to indemnify and hold us harmless against third-party claims arising from your breach of these Terms or misuse of our intellectual property.
12. GOVERNING LAW, JURISDICTION & DISPUTE RESOLUTION
12.1 These Terms are governed by the laws of India.
12.2 Exclusive jurisdiction for consumer disputes: courts and consumer foram in Gurugram, Haryana.
12.3 All other disputes: amicable settlement first; failing which, sole arbitration under the Arbitration & Conciliation Act 1996. Seat: Gurugram; language: English.
13. FORCE MAJEURE
We are not liable for failure to perform caused by events beyond our reasonable control.
14. SEVERABILITY
If any clause is held unenforceable, the remainder of these Terms continues in full force.
15. CONTACT
Nirmanakaya Tech LLP – Registered Office: Bar Gujjar, NSG Camp, Manesar, Gurugram – 122004, Haryana, India. Email: hello@secretgentlemen.club